Overnight Mental Health Rehabilitation Worker
Program: IRTS Minneapolis
Reports To: Program Supervisor
FTE: Less than 0.50 FTE
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This position requires a caring and motivated individual who will support adults who have severe and persistent mental illness (SPMI) and/or dual diagnosis. This position is responsible to
Essential Job Functions
- Maintain the vision, mission and values of Touchstone Mental Health (TMH).
- Remain up-to-date regarding the various programs of TMH.
- Remain up-to-date regarding agency policies and procedures and perform all functions in accordance with TMH policies and procedures.
- Provide the highest quality of customer service consistent with TMH’s values and standards.
Supportive and Motivational Client Relations
- Establish supportive, motivational and therapeutic relationships with clients, ensuring an atmosphere of safety, security and responsible mental health care.
- Work within the community and among constituents to help create comprehensive relationships that align one’s own and the organizations priorities with the needs and values of the broader community.
- Serve as a role model and coach for clients regarding developing and using effective problem solving, decision-making, conflict resolutions, independent living skills and responsibilities.
- Know current level of functioning of clients and appropriate needed interventions. Assist clients in understanding and management of mental health issues. Observe client behavior and physical and emotional symptoms and perform behavioral management interventions, as needed. Address co-occurring chemical health concerns.
- Assist clients in understanding and management of mental health and chemical dependency issues. Meet regularly with clients to assist in skill building for managing symptoms of their illness.
- Complete 30 hours of training, as mandated by the DHS, regarding the following topics: recipient rights, recipient-centered individual treatment planning, behavioral terminology, co-occurring mental illness and substance abuse, psychotropic medications and side effects, functional assessment, local community resources, adult vulnerability (VAA), and recipient confidentiality. This training will be provided by TMH unless incumbent has proof of completion with the last two years.
- Teach and coach clients with independent living skills implementing goals and objectives for meal planning and preparation, housekeeping, laundry, proper use of household appliances and furniture, shopping, budgeting, etc. Provide training, demonstration, and observation both individually and in group sessions about identified areas.
- Promote creating an overall positive community atmosphere, recovery and psychiatric stability through the use of established rehabilitative principles and best practices.
- Ensure the facility is clean, safe and secure. Perform daily housekeeping and house management duties including maintenance requests and inventory. Prepare, serve and clean up after meals. Follow program and external guidelines and policies for kitchen safety and cleanliness.
- Prepare space for new clients. Assist clients who are moving in or moving out of the facility.
- Prompt, facilitate, and monitor residents’ self-administration of medications, as required.
- Utilize the formal and informal decision making structures within the organization and in the field to achieve goals.
Program Team Member
- Develop and demonstrate a set standard of personal expectations for excellence in quality and quantity of work.
- Demonstrate the ability to build relationships and work cooperatively with others, be part of a team, express positive attitudes and expectations of others, build team commitment by promoting good working relationships regardless of personal likes or dislikes, and sustain professional contacts for the purposes of networking within the team and the field.
- Follow established program and agency protocols, policies and procedures, including documentation. Provide and collaborate team with thorough, timely, legible, accurate, objective information related to individual’s treatment plan.
- Maintain an underlying curiosity and desire to know more about things, people or issues, including the desire for knowledge and staying current with health, organizational, industry and professional trends and developments.
- Utilize best practices in facilitation, conflict resolution, and meeting management when conducting productive and goal-oriented group interactions.
- Ability to attend and participate, in person or over the phone, in weekly clinical consult and all staff meetings, mandating DHS requirements.
- Complete required trainings, both upon hire and annually.
- As assigned.
The work of this position entails the use of standard office equipment as well as a wide variety of household appliances and equipment including but not limited to the clothes washer and dryer, dishwasher, stove, microwave oven and vacuum cleaner. The work of this position requires that the incumbent be able to see, hear, speak, read and write English clearly in order to ensure client welfare and development. This position requires the ability to drive agency vehicles. The incumbent must be able to climb stairs, reach, stand walk, and feel 2/3 or more of the hours worked; remain in a static position, perform repetitive motion, and carry up to 2/3 of the hours worked; and, stoop kneel, crouch, push, pull, lift, and grasp up to 1/3 of the hours worked. The incumbent must also be able to lift up to 25 lbs from the waist, knee or floor.
Education and Experience
- Must be at least 21 years of age.
- Must have high school diploma or equivalent.
Knowledge, Skills and Abilities
- Knowledge of and ability to intervene appropriately in crisis prevention and de-escalation when necessary.
- Commitment to understanding others by genuinely seeking to know people as individuals, understand different points of view by gaining the insights of others, and cultivate cross-cultural sensitivity.
- Demonstrated ethics, sound professional practice, social accountability and community stewardship. Ability to act openly and honestly and promote organizational integrity.
- Ability to act confidently within one’s role and own abilities and to take on challenging assignments.
- Awareness of one’s own strengths and development needs, and ability to seek feedback routinely on performance.
- Ability to understand a situation by breaking it into smaller pieces, identifying barriers or obstacles to address current or future problems or opportunities.
- Ability to speak and write in a clear, logical and grammatical manner in formal and informal situations.
- Ability to work days, evenings and agency holidays as required. Be available for scheduled shifts as well as emergency coverage on short notice, if necessary.
- Ability to maintain confidentiality of client information and appropriate boundaries.
- Familiarity with Microsoft Office suite, particularly Microsoft Outlook.
- Ability to maintain a clean driving record, a current driver’s license, and auto insurance coverage meeting Touchstone Mental Health policy limits.
Current Available Schedule
- “On Call” – Awake overnights, 10:30 PM to 8:30 AM (less than 0.50 FTE, non-benefit eligible).